With many businesses going digital and shifting to remote work, an increasing number of companies are investing in virtual sales teams. By hiring these professionals, brands can delegate their sales tasks and processes, ensuring efficiency, convenience, and professionalism in all of their selling efforts.
Virtual sales teams come with a wide range of benefits, such as saving up on costs, office space, and other resources necessary to hire in-person sales employees. However, managers and business owners often do not know how to ensure the success of these professionals. To ensure that their virtual teams are working as efficiently and productively as possible, managers have to know these best practices:
1 – Nurture Them through an Onboarding Process
Once you’ve chosen the right virtual sales representatives that best match your business needs, you’ll need to nurture them into becoming productive and devoted employees. Ensure that they go through a smooth onboarding process—introduce them to what you do, who they have to work with, and other essential information about their job. These will help your new sales rep feel welcomed and adjust more effectively.
By onboarding your virtual marketing assistants and sales reps, you’re equipping them with the knowledge and confidence they need to work more productively. You’re guiding them through the ins and outs of your business instead of leaving them in the dark. This helps increase employee satisfaction and reduce the risk of turnover.
2 – Clarify Their Roles and Goals
Part of the onboarding process is to provide your virtual sales representatives with an overview and description of their jobs. However, just because you tell them what to do doesn’t mean they’ll know how to do it. Define particular goals and objectives that they can follow so they don’t have to waste time figuring out what they’re supposed to accomplish.
If possible, you should provide them with specific guidelines through a handbook so they do not constantly have to ask questions; if they want to know how to do something correctly, they can just refer to the manual. Make sure to clarify your expectations of them—provide a specific sales quota, attend meetings, be available during certain times, follow a particular procedure, and so on.
3 – Ensure Proper Communication and Coordination
It’s helpful to conduct regular meetings with your virtual sales rep and ask how things are going and listen to what they have to say. Communication is critical when it comes to remote work, and it’s vital to check in every so often to better coordinate aspects of the job. Video conferencing will not only allow you to gain insights into their progress but will also ensure that your team remains engaged. Quick calls and reviews will often suffice—what’s important is regular communication.
Hire the Best Virtual Sales Team for Your Company
Virtual sales teams provide a significant boost to your business’s marketing and sales efforts, all while saving up on costs and resources. Managing them properly will help you maximize their productivity levels and make sure that they stay motivated as they do their best work. With the best practices above in mind, you can better drive your team to success.
Of course, having a successful sales team requires hiring the best talents for the job. If you’re looking for a virtual sales rep in the US, RepStack has you covered. We handpick highly qualified professionals that perfectly match your business needs—from virtual account managers to sales representatives. Hire the right people, and book a call today!