Success for a digital marketing agency isn’t based on numbers. It’s about the deep relationships an agency can create with their clients for ensured future success. That’s where Account Managers come into play to grow your customer relationships into long-term partnerships that are mutually beneficial. An Account Manager is a vital member of any digital marketing agency looking to scale their business by keeping clients happy and engaged across all channels while also implementing your best practices to increase overall revenue over time.
Learn the importance of having an onboarding process as you navigate through the interview process, hiring a VA, and training a new VA to learn your agency’s unique mission and current methods of marketing. Click the link above to follow along in the workbook that is going to ensure this is a smooth process for you!
Account Managers ensure retention. They keep in touch with all of the accounts (clients) so they don’t feel left out after choosing to do business with you. They handle all their queries, concerns, and daily communications. You get to maintain a good relationship with them and ensure they stay loyal to the business by putting in that dedication through your Account Manager.
Digital marketing agency owners and managers who are looking for a solution to their growth problems would reap benefits from this episode. Listen to this podcast for more information about how an Account Manager can help promote growth in your agency by taking several tasks off your plate!
This isn’t an easy job – Account Managers for digital marketing agencies are expected to juggle many different responsibilities at once with tight deadlines; but there are certain traits that make them successful: a drop of tenacity, diplomacy, and a whole bucket full of patience…
In this podcast, you can listen to the conversation between Azhar Siddiqui and the CSM’s at RepStack to better understand how they work and how you can supercharge your relationships with clients and benefit by placing a Virtual Account Manager in your digital marketing agency.
Tune in every month as we share strategies, review case studies, and highlight client success stories. Activate massive growth in your agency using Virtual Assistants.